website and its services
are owned and operated by
Farley Leite de Akers
Reproduction of part or all of the contents in any form is prohibited except with written permission of the author. These pages are copyright. ©2017 EnglishTutorOnline.com.br
This site contains links to other web sites. These are provided in good faith and for information only. English Tutor Online is not responsible for the materials contained in any web site linked to from this site or the availability or content of those sites or resources.
The information on this site is provided “as is”. English Tutor Online makes no warranties or representations of any kind concerning the accuracy or suitability of the information for any purpose. English Tutor Online cannot guarantee that availability of the Site and any services provided via the Site will be uninterrupted, error-free, or that the Site or the Server hosting the Site are free from viruses or other forms of harmful computer code.
Credit/Debit Card Transactions
All payments by credit or debit card over the Internet are processed via a secure server by PayPal on behalf of this website. See PayPal’s Security page here: PayPal Security.
You have the right to cancel your purchase within thirty days of purchase or thirty days of receipt of the service purchased (whichever is the longer). Refunds will be made in full. To request a refund please email me via the ‘Contact’ link stating your details and the item(s) purchased and when they were purchased. Refunds will be made to the form of payment used at the time of purchase. Thirty-consecutive-day packages, once started, have to be completed in one month (30 days) and will not be refunded.
As your tutor, I promise to be prepared to have our session(s) at our agreed scheduled time each week. Except for emergencies, I will give you at least 24 hours notice if I need to reschedule. My failure to otherwise show up for a session earns you a FREE session.
As my student, you promise to be prepared and on time for your session at our agreed scheduled time each week. Except for emergencies, you will give me at least 24 hours notice if you need to reschedule. Failure to give me fair notice will forfeit your payment for that session. Thirty-consecutive-day packages have to be completed within a month (30 days) even if you are a no-show for any session.
If you are late for a scheduled session, you will lose the time and not be credited the lost minutes. For example, if you were supposed to show up for a 60 minute session at 1:00 pm but you arrived on Skype, for whatever reason, at 1:30, the session will be for only 30 minutes.
If you don’t arrive on Skype for a scheduled session and never told me you would miss it, you will lose the credit for that session.
You must tell me 24 hours ahead of time if you want to change a scheduled session. Your sessions will expire after 360 days from purchasing them. If you don’t take all of your purchased sessions within 360 days, you will lose the credit for those lessons.
If you go 30 days without taking a session without contact the tutor AND you stop returning the tutor’s emails or Skype chats to schedule a new session, you will lose all of your credit for the remaining sessions.